Our Strategic Plan sets out our objectives in light of our purpose, vision and values:

Enrich:

• We want to draw more people into enriching and imaginative encounters with the Cathedral and the Christian faith by:
• Continuing to develop the Cathedral’s offer to visitors and promote it widely.
• Continuing to develop both traditional and innovative forms of worship to engage with a broader worshipping constituency.
• extending our parish, ecumenical and community engagement through welcome, worship, education and outreach; supporting the Bishop’s mission.
• developing a diocesan, national and international pilgrimage programme leading to Pilgrimage 2020.

Conserve:

• We will care for, develop, and improve access to our buildings, collections and environment by:
• continuing to improve the management, stewardship, accessibility and promotion of the Cathedral’s collections.
• developing capacity, either in-house or through partnerships, to manage and conserve our buildings, collections and environment.
• Implementing 15-year repair and maintenance plans for the Cathedral and Precinct (including Riverbanks) and develop appropriate opportunities to improve public access.

Promote:

• Through our work, and in partnership with others, we will promote excellence in the North East and be a force for good in our region. We will:
• continue to enhance the Cathedral’s economic contribution regionally and nationally through taking initiatives to increase visitor numbers and dwell-time in North East England.
• actively promote and facilitate dialogue and public debate across the region, enhancing the role of the Cathedral as the seat of the Bishop’s teaching ministry.
• aim to achieve nationally recognised standards of excellence across the Cathedral and celebrate these achievements.
• build on the excellent standards of The Chorister School by growing pupil numbers, careful resource management and the development of the Chorister Endowment Fund.

Transform:

To put the development of people at the heart of everything we do so as to transform our communities. We will:

• better harness the skills and talents of our staff and volunteers, in support of the Cathedral’s vision and mission, through organisational development and workforce planning.
• support lifelong learning and encourage inter-generational engagement within our community.
• improve our internal communications and the flow of information across the Cathedral.

Sustain:

To achieve greater financial sustainability, we will:

• produce and implement three-year business plans for Durham Cathedral, Durham Cathedral Open Treasure and Durham Cathedral Trading Ltd.
• continue to grow voluntary, ticketed and commercial income, including fundraising for Foundation 2020.
• monitor financial performance and control costs by establishing a rigorous and timely financial reporting regime.
• improve cash management so as to achieve a steady state cash flow and remove the need for loan finance.