STRATEGIC PLAN

Durham Cathedral is a Christian Church of the Anglican Communion, the Shrine of St Cuthbert and the Venerable Bede, the Seat of the Bishop of Durham and a focus of pilgrimage and spirituality in north-east England.

Our Purpose
Our purpose is to worship God, share the gospel of Jesus Christ, welcome all who come, celebrate and pass on our rich Christian heritage and discover our place in God’s creation.
 
Our Vision
Following the example of Saints Cuthbert and Bede, we share our faith and heritage globally and empower people to transform the communities in which we live and serve.
 
Our Values
In all things, we are inspired, motivated and challenged by the Christian faith and the values of the Gospel.
  • Spirituality - We recognise and respond to God’s presence in our world and among us, practising a reflective approach to what we do.
  • Respect - We recognise the image of God in all human beings, honour their dignity and treat them with courtesy.
  • Justice - We deal fairly in our personal and collective behaviours, work to the highest ethical standards, and are honest in our speech and behaviour. We think, speak and act with integrity, are professional in our conduct, and are publicly accountable for our actions.
  • Collaboration - We are a community founded on trust that prizes team working and builds partnerships that contribute to the common good.
  • Sustainability - We are business-like in our corporate life and prudent in our stewardship of resources. We pursue the sustainability of our operations and environment.
  • Welcome - We are welcoming and hospitable to all. We show Christian love and care to our guests and those who need our help.
  • Aspiration - We are an outward-facing Cathedral that reaches for the future with energy and courage, and reaches out to our communities in the hope of personal and social transformation. 

 
Our Strategic Goals: 2018 – 2020

Enrich: To draw more people into enriching and imaginative encounters with the Cathedral and the Christian faith.

  • We will continue to develop the Cathedral’s offer to visitors and promote it widely.
  • We will continue to develop both traditional and innovative forms of worship to engage with a broader worshipping constituency.
  • We will extend our parish, ecumenical and community engagement through welcome, worship, education and outreach; supporting the Bishop’s mission.
  • We will develop a pilgrimage programme that is diocesan, national and international leading to Pilgrimage 2020. 

Conserve: To care for, develop, and improve access to our buildings, collections and environment.
  • We will continue to improve the management, stewardship, accessibility and promotion of the Cathedral’s collections.
  • We will develop capacity, either in-house or through partnerships, to manage and conserve our buildings, collections and environment.
  • We will implement 15-year repair and maintenance plans for the Cathedral and Precinct (including Riverbanks) and develop appropriate opportunities to improve public access. 

Promote: Through our work, and in partnership with others, to promote excellence in the North East and be a force for good in our region.
  • We will continue to enhance the Cathedral’s economic contribution regionally and nationally through taking initiatives to increase visitor numbers and dwell-time in North East England.
  • We will actively promote and facilitate dialogue and public debate across the region, enhancing the role of the Cathedral as the seat of the Bishop’s teaching ministry.
  • We will aim to achieve nationally recognised standards of excellence across the Cathedral and celebrate these achievements.
  • We will build on the excellent standards of The Chorister School by growing pupil numbers, careful resource management and the development of the Chorister Endowment Fund.
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Transform: To put the development of people at the heart of everything we do so as to transform our communities.
  • Through organisational development and workforce planning we will better harness the skills and talents of the Cathedral’s staff and volunteers, in support of the Cathedral’s vision and mission.
  • We will support lifelong learning and encourage inter-generational engagement within our community.
  • We will improve our internal communications and the flow of information across the Cathedral. 

Sustain: To achieve greater financial sustainability.
  • We will produce and implement 3-year business plans for Durham Cathedral, Durham Cathedral Open Treasure and Durham Cathedral Trading Ltd.
  • We will continue to grow voluntary, ticketed and commercial income, including fundraising for Foundation 2020.
  • We will monitor financial performance and control costs by establishing a rigorous and timely financial reporting regime.
  • We will improve cash management so as to achieve a steady state cash flow and remove the need for loan finance.