Tickets can be purchased online, or by telephone by calling 0191 338 7178 or in person at the Visitor Desk at the West End of the Cathedral from 10.00am – 4.00pm Monday to Saturday and 1.00pm-4.00pm on Sundays.
If there are tickets remaining and available for sale as walk up for any event or performance they will usually be sold at the entrance to the event or performance for the hour preceding the event, if at a time when the Visitor Desk is usually closed.
We accept cash (in person only), cheque (with a valid cheque card) and all major credit/debit cards, with the exclusion of American Express.
If an event or performance is taking place in an area of the Cathedral away from the Visitor Desk, payment for walk up tickets will usually be cash only.
Any concession tickets are available to children under 16 or in full-time education, full-time students with a valid NUS card, disabled people and a free carer if required, persons age 60 and over, and those in receipt of Job Seekers Allowance. Proof of status for all concessions tickets purchased must be produced when collecting tickets from the Visitor Desk.
The Cathedral reserves the right to ask for proof of status when checking tickets upon arrival at an event or performance.
Children and young people under 16 must be accompanied by an adult aged 18 or over.
Tickets cannot be resold, exchanged or refunded with the exception that in the unlikely occurrence of an event or performance being cancelled, refunds will apply.
Tickets are valid for your chosen event or performance on the date and time advertised.
Occasionally an offer code may be made available for online booking of an event or performance. Offer codes will apply to full price tickets only and exclude concessions and other promotions. If a full price ticket has already been purchased, offer codes cannot be applied retrospectively.
Latecomers to an event or performance will be admitted at the discretion of Cathedral staff or the senior Volunteer Cathedral Special Event Steward on duty.
Tickets may not under any circumstances be altered, defaced, overwritten or copied.