Visitor Experience Assistant

Durham Cathedral is today an active place of worship, the shrine of St Cuthbert and the “seat” of the Bishop of Durham. As well as serving the people of The Diocese of Durham and the North East, it is a world-leading tourism destination, being part of the Durham World Heritage Site.

An exciting opportunity has arisen for 4 Visitor Experience Assistants to join our existing Visitor Experience Team at Durham Cathedral for the summer period. In these roles you could be greeting visitors at our Visitor Desk, guiding visitors around our Museum or looking after customers in our Shop. Wherever you are working you will be part of a dynamic team who are passionate about delivering an exceptional experience to all of our visitors.

You will be a natural communicator with strong interpersonal skills and an enthusiasm and understanding of what makes a great day out. You will already have some experience in a customer facing role and will have a flexible and ‘can do’ approach. You will have an understanding of and sympathy with the Cathedral’s Mission.

As part of our Safer Recruitment procedures applicants must be willing and able to undergo the relevant pre-employment checks including provision of proof of eligibility to work in the UK, a full and complete employment history (including any breaks in employment), satisfactory references and a Basic DBS Check.

When submitting your application form please state which vacancy you are applying for and also submit a completed VEA Availability Form (both can be downloaded from our website).

Safeguarding

Durham Cathedral is committed to safeguarding. Safeguarding is everyone’s responsibility. For further details, please refer to our Safeguarding Policy Statement.

• Advertised from: Friday 17 April 2026
• Closing date for receipt of completed application form: Monday 11 May 2026 at 9am
• Shortlisting date: Wednesday 13 May 2026
• Interview date: Wednesday 27 May and Friday 29 May 2026 at Durham Cathedral