OPEN TREASURE TERMS AND CONDITIONS

 
  • Tickets cannot be resold, exchanged or refunded.
  • Tickets are valid on your chosen date and time slot during Open Treasure opening hours.
  • Should Open Treasure at Durham Cathedral have to close for any unadvertised reason after tickets have been purchased for that day, customers will be given the opportunity to amend the date and time or have a full refund.
  • Tickets may not under any circumstances be altered, defaced, overwritten or copied.
  • Open Treasure at Durham Cathedral is open Monday to Saturday from 10.00am to 5.00pm (last admission 4.00pm) and Sunday from 12.30pm to 5.00pm (last admission 4.00pm).
  • Children and young people under 16 must be accompanied by an adult aged 18 or over.  
  • Eating and drinking are prohibited within Open Treasure and Durham Cathedral, except in designated refreshment areas.
  • Smoking is prohibited within all parts of Durham Cathedral including Open Treasure.
  • The use of photographic and recording equipment is prohibited within Open Treasure and Durham Cathedral (unless otherwise specified).
  • Dogs will not be admitted (except guide dogs, hearing dogs and assistance dogs).
  • Durham Cathedral reserves the right to introduce security checks and items may be subject to search.
  • Bags larger than standard airplane hand luggage are not allowed in Open Treasure - 56cm x 45cm x 25cm (22" x 17.7" x 9.8").  Please note that Durham Cathedral has nowhere to store personal belongings of visitors.   
  • Durham Cathedral reserves the right to refuse admission, terminate a visit, or restrict access to areas within Open Treasure at short notice and without prior warning.
  • Durham Cathedral may hold you liable for any damage caused by you to the property or any of its contents or for any injury caused to any of our representatives or other visitors during your visit.
  • Durham Cathedral excludes all liability for any loss, damage or personal property or injury to visitors, howsoever caused, but does not exclude liability where any death or injury is caused by the negligence of Durham Cathedral or its staff.
  • By purchasing a ticket for Open Treasure you are opting to join Durham Cathedral’s email list.  Data will not be shared with third parties.  If you ever want to unsubscribe from Durham Cathedral’s mailing list, please follow the link provided in the emails you receive from us.