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Durham Cathedral is a living community of worship, welcome and hospitality and a very special place to work. 

Who works here?

Our dedicated clergy and staff, supported by around 700 volunteers, support our mission as we welcome over 750,000 visitors each year.

Join an award-winning team

We are proud to have been awarded the Continuing Excellence Award from North East Better Health at Work


Become a volunteer

Volunteering is a great way to build your CV, find out more about the Cathedral and make new friends.

Take a look at the roles on offer in Volunteering.

Current Vacancies

Visitor Experience & Enterprise Director

Location: Durham Cathedral
Contract: Permanent
Salary: c. £50,000 per annum
Hours: The normal weekly timetable is as follows, (subject to review): 37.5 hours per week

Job description

An exciting opportunity has arisen for a senior visitor/customer experience professional to lead all visitor experience and commercial activity at Durham Cathedral.  


The Visitor Experience & Enterprise Director will have overall strategic responsibility for delivering an exceptional experience for all visitors to Durham Cathedral.  


This newly created role will provide inspirational leadership to a new Visitor Experience and Enterprise team, which brings together five of the cathedral’s visitor facing departments, namely: Visitor Services; Education, Learning & Outreach; Open Treasure (the Cathedral’s Museum); Events; Travel Trade & Group; Venue Hire and the Cathedral’s retail offer. 


As a senior leader the post holder will contribute to the wider strategy, commercial development, business planning and overall success of the Cathedral, working in partnership with stakeholders at all levels.


This is a unique and exciting opportunity to work in an ambitious, highly skilled and dedicated team; leading change and collaboration with teams across the Cathedral and ensuring all visitors to Durham Cathedral receive an exceptional experience.


This post is subject to a DBS check.


Please find further information below;
Visitor Experience & Enterprise Director Candidate Information Pack
Visitor Experience & Enterprise Director Advert


If you would like to apply for the role or if you should wish to have a confidential discussion about this role, please contact our recruiting partner Mark Grigg, from SPE Resourcing, on 07796 401114 or email



Closing date for receipt of completed application forms:  9am on 1st February 2021           

Shortlisting date:  Week commencing 1st February 2021                                             

Interview date: 17th, 18th or 19th February 2021

Preferred start date: As soon as possible


Advertised from: 07 January 2021
Closing date for receipt of completed application: 01 February 2021