Do you charge an entry fee?

There is no fee to enter Durham cathedral, however we do ask that people donate to support the cathedral’s future if they are able. You can donate online via our website, or at the cathedral using a contactless card or one of the cash donation boxes.

Will the cathedral tower, restaurant, shop, library or Open Treasure be reopening?

At this stage the visitor attraction elements and other public engagement aspects of the cathedral life are closed, in line with current Government and Church of England guidance.

Will the toilet facilities be open?

Unfortunately, our toilet facilities will remain closed at present so that we can maintain social distancing. However, toilet facilities are available on Palace Green.

Will services inside the cathedral be resuming immediately?

No, regular cathedral services are not yet able to resume within the church, however daily worship will continue online via the cathedral’s Facebook and Youtube channels. Find out how you can join in with online worship here.

Will there be opportunities to light candles and pray for loved ones inside the church?

Yes, there will be a number of candle stands positioned along the one-way route, so that you can offer your prayers and light candles for loved ones if you so wish. 

Will I be able to access the Shrine of St Cuthbert?

No, the Shrine of St Cuthbert will not be accessible in the one-way system at this stage.  We are minimising access to the Nave of the cathedral in this first phase of the cathedral’s reopening, as we adapt to welcoming members of the public under social distancing guidelines.  Cathedral clergy are offering online worship from the Shrine so it can be seen as part of the cathedral’s broadcast services. Full details of when the shrine will be accessible to the public will be announced in due course. 

What will the one-way system look like?

Entry to the cathedral will be via the Galilee Chapel. Members of the public will be directed through the Galilee, past the visitor desk in the west end and into the Nave, where socially distanced pew seating will be available either side. From there, you will be able to access candle stations to light candle should they wish, before existing via the north nave aisle and through the North Door.  

Will there be staff on duty in the cathedral?

Yes, there will be a limited number of staff on duty to welcome you to the church, and to provide guidance on the one-way system and social distancing. 

Will there be staff on the visitor desk to provide further assistance?

There will be one member of staff behind the visitor desk at a time. They will sit behind a protective screen and will be able to assist with any enquiries you may have.

Do I have to wear a face mask to enter the cathedral?

No, while our staff have been provided with PPE, it is not essential that members of the public do so. This is based upon personal preference.

Will I have to queue to get inside Durham Cathedral?

There will be limit on the number of people allowed inside the cathedral at any time. Please be prepared to queue outside and dress appropriately for the weather should it be inclement.